Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from whitecobra.in.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we gather information about individual web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies”: Data files placed on your device that often include an anonymous unique identifier. 
  • “Log files”: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels”: These electronic files record information about how you browse the Site.
  • Tracking and Analytics: Tools like Google Analytics and Google Search Console monitor how visitors interact with our site.

Additionally, when you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (e.g., credit/debit card numbers, digital wallet details), email address, and phone number. This is referred to as “Order Information.”

By subscribing to our mailing list, you agree to share your email for targeted marketing.

When we refer to “Personal Information” in this policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Process your orders (including payment processing, shipping, and providing invoices or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or promotions, based on your preferences.

We use Device Information to:

  • Screen for potential fraud (using IP addresses).
  • Improve and optimize the Site (e.g., by analyzing customer behavior and evaluating marketing campaigns).
  • Facilitate targeted advertising through search engines (Google, Bing) and social media (Instagram, Facebook, Twitter, Pinterest).

DO NOT TRACK

We do not alter our data collection practices when we detect a Do Not Track (DNT) signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your personal information. If you wish to exercise this right, please contact us using the information below.

Additionally, European residents should note that we process their information to fulfill orders or pursue legitimate business interests. Your data may also be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We retain your Order Information unless and until you request its deletion.

CHANGES TO THIS POLICY

We may update this policy to reflect changes in our practices or legal requirements.

By using our site, you agree to allow third parties to process your IP address to determine your location for currency conversion. This information is stored in session cookies, which are deleted when you close your browser, ensuring consistent pricing in your local currency.

CONTACT US

For questions or more information about our privacy practices, or to file a complaint, please contact us by email at:
contact@whitecobra.in.